Piano Technician

Member of the Piano Tuners Association


Piano Tuning and Technical References

  Over the years I have been lucky enough to work with some wonderful people and some wonderful pianos. Here are a few testimonials. Click here for PTD references  

“I could not imagine a more professional attendant – both technical and musical – than Stephen. My Bluthner has not only maintained its quality but has changed for the better in his care. I owe its enrichment entirely to his work”.

Sir Neville Marriner CBE


“I am happy to endorse Stephen Carroll Turner’s work with the highest praise. He has prepared my piano for recordings on many occasions and it is always flawless. He has recently completed a major refurbishment of my Bosendorfer 225 and his care and attention have been exemplary. Tip-top bloke!”

David Owen Norris

“Steve is a fine piano technician and I would recommend him to anybody. The University of Sussex uses him to maintain its Steinways, and of course I would not let anybody else loose on my own piano!”

Martin Butler
Professor of Music, University of Sussex



“Steve maintains my Grotrian Steinweg and Bluthner pianos with loving care and attention to detail. The tuning is immaculate and the sound is great”

David Gilmour of Pink Floyd

"Stephen has been tuning my Bosendorfer for many years now and has kept it in top condition through concerts and recordings. He has such high standards that I always miss him when a clash of dates means he's not available"

Diana Ambache


Precision Touch Design References

“I cannot thank Stephen enough for all the care and attention he has put in my Bosendorfer 170. When I first contacted him I had a piano which had become extremely unreliable: the action was all over the place with stiff and unresponsive keys across the keyboard; the tone of the instrument was unpleasantly metallic and a far cry from the glorious tone it had once had. After an initial period when measurements and data was taken, I instructed Stephen to install a Precision Touch system upon his suggestion. It was pretty much a leap of faith on my side and one which I am delighted I have taken. I can proudly say I now have a piano that is perfectly controllable across the whole keyboard, and has a beautiful sound at all dynamic levels, from the loudest forte down to the softest imaginable. This is something I thought I was going to have to give up on, altogether!”

Luke Corradine composer

  Thank you so much for all your hard work, skill and expertise in working on my Steinway.

I gave it a good run through yesterday after you left, everything from Scarlatti, through Brahms and Scriabin to a bit of ragtime. Everything you promised is there, lightness and eveness of touch, controllable dynamics including the softest pianissimo (Scriabin put that to the test!) and a full softer tone.

It is all very much appreciated, I shall now have to work on my playing to do justice to the piano!!

Christopher Cowell

A customer in Epsom wrote after I restored their 1911 Bechstein Model A Grand Piano using PTD.....

The instrument was restored in 1989 and has recently been reconditioned. One aspect of the reconditioning work untertaken was the incorporation of Precision Touch Design. The instrument has original soundboard, 1980s German strings together with some original action parts and new Abel hammers, new shanks and rollers.

The precision touch design has brought out the noble tones inhereht in this early twentieth century "golden age" Bechstein: the characteristic velvety bass, the clear, rich tenor and alto, the silky treble. A vast array of tonal qualities and colours can be achieved from the very sweet and gentle to the bright and vigorous. Unevenness of tone quality across the "break" points has been much reduced.

The touch is meticulously calibrated, acheiving a smooth evenness from the heavier key weight of the bass through to the lighter weighting of the treble, leading to the ultimate ease of control by the player. The action is fairly light, key weight being authentically appropriate to the period of manufacture.

The instrument is capable of being played within a huge dynamic range across the entire keyboard in the manner of a typical Bechstein, having the potential for a huge fortissimo and yet also an insinuating, almost inaudible whispering pianissimo which needs barely to connect with the key bed (unlike some other fine makes). The sound is resonant and of long duration.
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